/* H&A BPO — layout idea: a London-at-dusk brand world; deep teal bands carry the story, ivory panels carry the detail, gold marks only what matters. */
:root{
  --teal:#155E57;
  --deep:#0E3B37;
  --gold:#C9A45C;
  --ivory:#F5F3EC;
  --ink:#1F2C2A;
  --mute:#55625F;
  --line:#D9DED9;
  --white:#FFFFFF;
  --display:"Marcellus", "Times New Roman", serif;
  --body:"Figtree", "Segoe UI", Arial, sans-serif;
  --max:1160px;
  color-scheme:light;
}
*{box-sizing:border-box}
html{scroll-behavior:smooth}
@media (prefers-reduced-motion:reduce){html{scroll-behavior:auto}*{animation:none!important;transition:none!important}}
body{margin:0;background:var(--white);color:var(--ink);font-family:var(--body);font-size:17px;line-height:1.6}
img{max-width:100%;display:block}
a{color:var(--teal)}
a:focus-visible,button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid var(--gold);outline-offset:2px}
h1,h2,h3{font-family:var(--display);font-weight:400;line-height:1.15;text-wrap:balance;margin:0}
h1{font-size:clamp(2.2rem,4.6vw,3.6rem)}
h2{font-size:clamp(1.7rem,3vw,2.4rem)}
h3{font-size:1.3rem}
p{margin:0}
.wrap{max-width:var(--max);margin:0 auto;padding:0 24px}
.eyebrow{font-size:.78rem;letter-spacing:.18em;text-transform:uppercase;font-weight:700;color:var(--gold)}
.lede{font-size:1.15rem;color:var(--mute);max-width:62ch}

/* header */
.site-head{position:sticky;top:0;z-index:20;background:var(--deep);border-bottom:1px solid rgba(201,164,92,.35)}
.site-head .wrap{display:flex;align-items:center;justify-content:space-between;gap:16px;min-height:72px}
.brand img{height:40px;width:auto}
.nav{display:flex;gap:6px;flex-wrap:wrap;align-items:center}
.nav a{color:#DCE7E4;text-decoration:none;font-size:.95rem;padding:8px 12px;border-radius:4px}
.nav a:hover{color:var(--white);background:rgba(255,255,255,.07)}
.nav a[aria-current="page"]{color:var(--gold)}
.nav .cta{background:var(--gold);color:var(--deep);font-weight:700}
.nav .cta:hover{background:#D8B670;color:var(--deep)}
.menu-btn{display:none;background:none;border:1px solid rgba(255,255,255,.3);color:var(--white);border-radius:4px;padding:8px 12px;font:inherit;cursor:pointer}
@media (max-width:860px){
  .menu-btn{display:block}
  .nav{display:none;position:absolute;left:0;right:0;top:72px;background:var(--deep);flex-direction:column;align-items:stretch;padding:12px 24px 20px;border-bottom:1px solid rgba(201,164,92,.35)}
  .nav.open{display:flex}
}

/* buttons */
.btn{display:inline-block;padding:13px 24px;border-radius:4px;font-weight:700;text-decoration:none;font-size:1rem;border:2px solid transparent;cursor:pointer;font-family:var(--body)}
.btn-gold{background:var(--gold);color:var(--deep)}
.btn-gold:hover{background:#D8B670}
.btn-line{border-color:rgba(255,255,255,.55);color:var(--white)}
.btn-line:hover{border-color:var(--gold);color:var(--gold)}
.btn-teal{background:var(--teal);color:var(--white)}
.btn-teal:hover{background:var(--deep)}

/* hero */
.hero{position:relative;background:var(--deep) url("../img/hero-london.jpg") center 70%/cover no-repeat;color:var(--white)}
.hero::before{content:"";position:absolute;inset:0;background:linear-gradient(180deg,rgba(14,59,55,.88) 0%,rgba(14,59,55,.55) 55%,rgba(14,59,55,.92) 100%)}
.hero .wrap{position:relative;padding:88px 24px 72px}
.hero h1{max-width:19ch;margin:14px 0 18px}
.hero h1 em{font-style:normal;color:var(--gold);white-space:nowrap}
.hero p{max-width:56ch;color:#DCE7E4;font-size:1.15rem}
.hero .actions{display:flex;gap:12px;flex-wrap:wrap;margin-top:28px}
.page-hero{background:var(--deep);color:var(--white);position:relative;overflow:hidden}
.page-hero .wrap{position:relative;padding:64px 24px 56px}
.page-hero h1{margin-top:12px;max-width:20ch}
.page-hero p{color:#DCE7E4;max-width:60ch;margin-top:16px;font-size:1.1rem}
.page-hero .band{position:absolute;left:0;right:0;bottom:0;height:90px;background:url("../img/skyline-band.jpg") center bottom/cover;opacity:.55}

/* proof strip */
.proof{background:var(--teal);color:var(--white)}
.proof .wrap{display:grid;grid-template-columns:repeat(4,1fr);gap:0}
.proof div{padding:26px 18px;border-right:1px solid rgba(255,255,255,.15)}
.proof div:last-child{border-right:0}
.proof b{display:block;font-family:var(--display);font-weight:400;font-size:2.2rem;color:var(--gold);line-height:1.1;font-variant-numeric:tabular-nums}
.proof span{font-size:.92rem;color:#DCE7E4}
@media (max-width:720px){.proof .wrap{grid-template-columns:repeat(2,1fr)}.proof div:nth-child(2){border-right:0}}

/* sections */
section{padding:80px 0}
.sec-head{display:grid;gap:14px;margin-bottom:40px;max-width:760px}
.ivory{background:var(--ivory)}
.dark{background:var(--deep);color:var(--white)}
.dark .lede{color:#C9D6D3}

/* cards */
.grid{display:grid;gap:22px}
.g3{grid-template-columns:repeat(3,1fr)}
.g2{grid-template-columns:repeat(2,1fr)}
@media (max-width:900px){.g3{grid-template-columns:1fr 1fr}}
@media (max-width:620px){.g3,.g2{grid-template-columns:1fr}}
.card{background:var(--white);border:1px solid var(--line);border-top:3px solid var(--gold);padding:26px;display:flex;flex-direction:column;gap:10px}
.card .num{font-family:var(--display);color:var(--gold);font-size:1.05rem;letter-spacing:.05em}
.card p{color:var(--mute);font-size:.98rem}
.card ul{margin:4px 0 0;padding-left:18px;color:var(--mute);font-size:.95rem}
.card li{margin:3px 0}
.pill{display:inline-block;font-size:.78rem;font-weight:700;color:var(--teal);background:#E5EFEC;border-radius:999px;padding:3px 10px}

/* split */
.split{display:grid;grid-template-columns:1.1fr .9fr;gap:56px;align-items:center}
.split.rev{grid-template-columns:.9fr 1.1fr}
.split img{width:100%;height:420px;object-fit:cover;border-radius:2px}
@media (max-width:860px){.split,.split.rev{grid-template-columns:1fr}.split img{height:260px}}
.ticks{list-style:none;padding:0;margin:18px 0 0;display:grid;gap:12px}
.ticks li{padding-left:30px;position:relative}
.ticks li::before{content:"";position:absolute;left:0;top:.45em;width:16px;height:9px;border-left:2px solid var(--gold);border-bottom:2px solid var(--gold);transform:rotate(-45deg)}
.ticks b{color:var(--deep)}
.dark .ticks b{color:var(--white)}

/* model diagram */
.model{display:grid;grid-template-columns:1fr auto 1fr;gap:20px;align-items:stretch}
.model .box{background:rgba(255,255,255,.06);border:1px solid rgba(201,164,92,.45);padding:24px}
.model .box h3{color:var(--gold);margin-bottom:10px}
.model .box ul{margin:0;padding-left:18px;color:#DCE7E4}
.model .arrow{align-self:center;color:var(--gold);font-family:var(--display);font-size:2rem}
@media (max-width:760px){.model{grid-template-columns:1fr}.model .arrow{transform:rotate(90deg);justify-self:center}}

/* cost table */
.cost{width:100%;border-collapse:collapse;font-variant-numeric:tabular-nums;background:var(--white)}
.cost td{padding:12px 16px;border-bottom:1px solid var(--line)}
.cost td:last-child{text-align:right;font-weight:700}
.cost tr.total td{border-top:2px solid var(--deep);border-bottom:0;color:var(--deep);font-size:1.1rem}
.note{font-size:.85rem;color:var(--mute);margin-top:10px}

/* trial band */
.trial{background:var(--deep) url("../img/uk-bd-arc.jpg") center/cover;position:relative;color:var(--white)}
.trial::before{content:"";position:absolute;inset:0;background:rgba(14,59,55,.72)}
.trial .wrap{position:relative;display:grid;grid-template-columns:1.2fr .8fr;gap:40px;align-items:center}
.trial .offer{background:var(--white);color:var(--ink);border:2px solid var(--gold);padding:28px}
.trial .offer h3{color:var(--deep);margin:6px 0 10px}
@media (max-width:820px){.trial .wrap{grid-template-columns:1fr}}

/* team */
.person{display:grid;grid-template-columns:72px 1fr;gap:18px;align-items:start}
.mono{width:72px;height:72px;border-radius:50%;background:var(--deep);color:var(--gold);display:grid;place-items:center;font-family:var(--display);font-size:1.5rem;border:2px solid var(--gold)}
.person h3{color:var(--deep)}
.person .role{font-size:.9rem;font-weight:700;color:var(--teal);margin:2px 0 8px}
.creds{display:flex;flex-wrap:wrap;gap:6px;margin-top:10px}

/* logos-as-text */
.names{display:flex;flex-wrap:wrap;gap:10px 22px;color:var(--mute);font-size:.98rem}
.names span{white-space:nowrap}

/* contact */
.contact-grid{display:grid;grid-template-columns:1fr 1fr;gap:40px}
@media (max-width:820px){.contact-grid{grid-template-columns:1fr}}
form{display:grid;gap:14px}
label{font-weight:600;font-size:.92rem;display:grid;gap:6px}
input,select,textarea{font:inherit;padding:11px 12px;border:1px solid #BFC8C5;border-radius:3px;background:var(--white);color:var(--ink)}
textarea{min-height:120px;resize:vertical}
.result{display:none;background:var(--ivory);border-left:4px solid var(--gold);padding:16px;font-size:.95rem}
.result.show{display:block}
.result pre{white-space:pre-wrap;font-family:var(--body);margin:10px 0;font-size:.92rem}

/* footer */
.site-foot{background:var(--deep);color:#C9D6D3;padding:56px 0 28px;font-size:.95rem}
.site-foot .cols{display:grid;grid-template-columns:1.4fr 1fr 1fr;gap:36px}
.site-foot h4{font-family:var(--display);font-weight:400;color:var(--gold);font-size:1.1rem;margin:0 0 12px}
.site-foot a{color:#DCE7E4;text-decoration:none}
.site-foot a:hover{color:var(--gold)}
.site-foot ul{list-style:none;margin:0;padding:0;display:grid;gap:6px}
.site-foot .legal{border-top:1px solid rgba(255,255,255,.12);margin-top:36px;padding-top:18px;font-size:.85rem;display:flex;justify-content:space-between;flex-wrap:wrap;gap:10px}
@media (max-width:760px){.site-foot .cols{grid-template-columns:1fr}}

/* ---- v2: corporate BPO model (utility bar, mega menu, carousel) ---- */
.utility{background:#0A2E2B;color:#C9D6D3;font-size:.85rem}
.utility .wrap{display:flex;justify-content:space-between;align-items:center;gap:12px;min-height:38px;flex-wrap:wrap}
.utility a{color:#DCE7E4;text-decoration:none}
.utility a:hover{color:var(--gold)}
.utility .u-left,.utility .u-right{display:flex;gap:18px;align-items:center;flex-wrap:wrap}
.utility .u-cta{background:var(--gold);color:var(--deep)!important;font-weight:700;padding:4px 12px;border-radius:3px}
.site-head{top:0}
.nav .item{position:relative}
.nav .item > a::after{content:"";display:inline-block;width:6px;height:6px;border-right:1.5px solid currentColor;border-bottom:1.5px solid currentColor;transform:rotate(45deg);margin:0 0 3px 8px}
.mega{display:none;position:absolute;top:100%;left:50%;transform:translateX(-50%);min-width:520px;background:var(--white);color:var(--ink);border-top:3px solid var(--gold);box-shadow:0 18px 40px rgba(10,46,43,.25);padding:22px;grid-template-columns:repeat(2,1fr);gap:8px 28px;z-index:30}
.mega.one{min-width:280px;grid-template-columns:1fr}
.nav .item:hover .mega,.nav .item:focus-within .mega{display:grid}
.mega h5{margin:0 0 6px;font-size:.75rem;letter-spacing:.14em;text-transform:uppercase;color:var(--gold)}
.mega a{color:var(--ink)!important;padding:6px 0!important;display:block;font-size:.93rem;background:none!important;border-radius:0}
.mega a:hover{color:var(--teal)!important}
.mega small{display:block;color:var(--mute);font-size:.8rem}
@media (max-width:860px){
  .utility .u-left{display:none}
  .nav .item > a::after{display:none}
  .mega{display:grid;position:static;transform:none;min-width:0;box-shadow:none;background:transparent;border-top:0;padding:0 0 8px 14px;grid-template-columns:1fr}
  .mega h5{color:var(--gold)}
  .mega a{color:#C9D6D3!important}
  .mega small{display:none}
}
.anchors{display:flex;gap:10px;flex-wrap:wrap;margin-top:34px}
.anchors a{color:#DCE7E4;text-decoration:none;font-size:.9rem;border-bottom:1px solid rgba(201,164,92,.6);padding-bottom:2px}
.anchors a:hover{color:var(--gold)}
/* carousel */
.carousel{position:relative}
.track{display:grid;grid-auto-flow:column;grid-auto-columns:calc((100% - 44px)/3);gap:22px;overflow-x:auto;scroll-snap-type:x mandatory;padding-bottom:10px;scrollbar-width:thin}
@media (max-width:900px){.track{grid-auto-columns:calc((100% - 22px)/2)}}
@media (max-width:620px){.track{grid-auto-columns:85%}}
.tile{scroll-snap-align:start;background:var(--deep);color:var(--white);padding:26px;min-height:220px;display:flex;flex-direction:column;gap:10px;border-bottom:3px solid var(--gold);text-decoration:none}
.tile .k{font-size:.75rem;letter-spacing:.14em;text-transform:uppercase;color:var(--gold);font-weight:700}
.tile h3{color:var(--white)}
.tile p{color:#C9D6D3;font-size:.95rem}
.tile .go{margin-top:auto;color:var(--gold);font-weight:700;font-size:.92rem}
.tile:hover{background:var(--teal)}
.car-btns{display:flex;gap:8px;justify-content:flex-end;margin-bottom:14px}
.car-btns button{width:42px;height:42px;border-radius:50%;border:1px solid var(--line);background:var(--white);color:var(--deep);font-size:1.1rem;cursor:pointer}
.car-btns button:hover{border-color:var(--gold);color:var(--gold)}
/* stats */
.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:22px}
.stats div{border-left:3px solid var(--gold);padding:6px 0 6px 18px}
.stats b{display:block;font-family:var(--display);font-weight:400;font-size:2.8rem;color:var(--deep);line-height:1;font-variant-numeric:tabular-nums}
.stats span{color:var(--mute);font-size:.95rem}
@media (max-width:760px){.stats{grid-template-columns:1fr 1fr}}
/* service cards with image */
.svc4{display:grid;grid-template-columns:repeat(4,1fr);gap:20px}
@media (max-width:1000px){.svc4{grid-template-columns:1fr 1fr}}
@media (max-width:560px){.svc4{grid-template-columns:1fr}}
.svc{background:var(--white);border:1px solid var(--line);display:flex;flex-direction:column;text-decoration:none;color:var(--ink)}
.svc .pic{height:150px;background:var(--deep) center/cover}
.svc .body{padding:22px;display:flex;flex-direction:column;gap:8px;flex:1}
.svc h3{color:var(--deep)}
.svc p{color:var(--mute);font-size:.95rem}
.svc .go{margin-top:auto;color:var(--teal);font-weight:700;font-size:.92rem;padding-top:8px}
.svc:hover{border-color:var(--gold)}
/* badges wall */
.wall{display:grid;grid-template-columns:repeat(auto-fill,minmax(170px,1fr));gap:14px}
.badge{border:1px solid var(--line);background:var(--white);padding:18px 14px;text-align:center;display:grid;gap:4px;align-content:center;min-height:96px}
.badge b{font-family:var(--display);font-weight:400;font-size:1.25rem;color:var(--deep)}
.badge span{font-size:.82rem;color:var(--mute)}
/* industries */
.ind{display:grid;grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:14px}
.ind div{background:var(--white);border:1px solid var(--line);border-left:3px solid var(--teal);padding:16px 18px}
.ind b{color:var(--deep);display:block}
.ind span{color:var(--mute);font-size:.9rem}
/* ready block */
.ready{background:var(--ivory);border-top:3px solid var(--gold)}
.ready .wrap{display:flex;justify-content:space-between;align-items:center;gap:24px;flex-wrap:wrap}
.foot-ctas{display:flex;gap:10px;margin-top:16px;flex-wrap:wrap}
.site-foot .cols4{display:grid;grid-template-columns:1.5fr 1fr 1fr 1fr 1fr;gap:30px}
@media (max-width:900px){.site-foot .cols4{grid-template-columns:1fr 1fr}}
.anchor-target{scroll-margin-top:120px}